Claim

I've been trying to claim at old mutual for the past 8 months..I was told that as a beneficiary and not a policy holder retirement funds will take 6months for a payout,I have been making follow ups now they say I should find my father girlfriend of which I don't have any business with her I don't even know her.all I want is the money that is under my name if there is a anyone who is a beneficiary should also claim for thiers please Peter help me get what is mine,what is under my name mim claiming for policy number 69176N*** *** please contact me on ***