JP
Johannes P

1 reviews | Active since Nov 2015

04 Jan 2016, 12:07

Claim

I have been trying to call the Old Mutual RFA Benefit Claim Department to update my policy since last year August 2015 and i have sent email's and till today their ***number its still having technical problem,there is no alternative number to call and they dont even respond to my emails i have sent to them<br> <br> Now it leaves me with no option but to cancel my policy and get my retirement fund and take my business somewhere, where they will take me as valued customer,I am really disapointed with their service which i will never recommend Old Mutual to my family members.<br> <br>

0
Replies (1)
Old Mutual
Old Mutual's reply04 Jan 2016, 12:11
Official
Hello jpilane83,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Brent De Sellidon
Complaints Management