CM
Claribell M
1 reviews | Active since Jul 2022
21 Jul 2022, 11:45
Claim
I am Claribell Luanda Mazibuko with my ID No. ***.
I state that I lost a brother last on September 2021 and i lodged a claim last with regards to my brothers death. Old Mutual said his death certificate is under investigation and I submitted everything including post moterm.
Old Mutual don't want to pay they always send sms telling me that the claim is with the assessor they will call me. I have been waiting patiently but now it is over my control.
They gave me the following detail; Ref CEB *** for the late Jan Ntshekemang Mosowa with ID No. *** I would appreciate you being obligingly with regard to my predicament. I am facing debts for the funeral.
Please contact me on this number ***
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
21 Jul 2022, 11:47Dear Claribell
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply21 Jul 2022, 11:47
Official
Dear Claribell
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
