SM
Simphiwe M
1 reviews | Active since Oct 2022
25 Nov 2024, 13:35
Claim
Good day
I realy don't like the fact that you guys are misleading me by sending this sms while you know exactly that I won't get my money after that 2-3 business days you were telling me about on that sms.
And today I just call you and your agency says the was an error with Tax directive you still have to resubmit this request to SARS. Please don't test my patience. And now I'm taking this metter to Ombudsman
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Old Mutual's replyOfficial
25 Nov 2024, 14:27Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Nov 2024, 14:27
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management