LM
Lethumusa M
1 reviews | Active since Jan 2021
17 Mar 2025, 16:57
Charged with honoring fees
This is the 3rd month whereby you guys are debiting my account before the actual date we agreed on, now my bank is charging me hard. I want that money back.
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Old Mutual's replyOfficial
17 Mar 2025, 17:04Good day Lethumusa,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
Old Mutual's reply17 Mar 2025, 17:04
Official
Good day Lethumusa,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Warm regards,
Old Mutual Complaints Management