Changing the Colour my Card Should not Change my Account number

Changing the colour of the Card DOES NOT MEAN we are changing your account number - I have a money account with " Old Mutual". For the last 3 months before April '26 I was told " we are changing our " internal procedures which means we will be changing the colour of your current card ( black) to a new card (green) At no time was I ever told " we will also be changinging your account number so please advise any people or organization that makes deposits into your account of your new account number " I went into the local " Old Mutual this morning to try and resolve why I never got my SASSA pension in April - It normally goes into my account around the time this colour of your card change was happening , but not only did Old mutual give me a new green card , they closed the account SASSA have been using for the last 2 years to pay my pension into -and without saying a word to me - opened a new account for me - if I have not signed any documentation to that effect , is that "new" account legal I can see it now - a message on a computer somewhere in a SASSA office " we are unable to make this payment - this account has been closed" - and the good news is - I won't get my pension for May either as Old Mutual cannot reopen that old Black card account number - I have to go to my local SASSA office on Tuesday - Monday being a public holiday - join the queque - Oh goody " and hope SASSA can redirect my pension into this new account and " back pay me April's pension so that I can repay all those who lent me money to get through the month ' Old Mutual " I know you are truely sorry for this mis- understanding but if you are sincere in your apology - Pay my April and May pensions - then I will accept your sincere apologies - words are cheap " Old Mutual "