Changing my policy benefits without my consent

Item: Old Mutual
Rating: 1
Author: Setfree M

It is very funny that Old Mutual after years of taking my money.I added my newly born baby , surprisingly they are processing the policy like it is new. Demand new medicals because my kid needs a funeral policy from my account.I was told new things I never ageeed with anyone when i opened my policy.Stop this Old Mutual.We have 5 common senses.Do not try to full us.I just need my kid to have same benefit ad the other one.I am not having a new policy.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

24 Jun 2016, 03:12

Thank you for bringing this to our attention. I will investigate the matter and contact you directly.

Kind regards

Thabiet Mintin

Old Mutual's reply24 Jun 2016, 03:12

Official

Thank you for bringing this to our attention. I will investigate the matter and contact you directly.

Kind regards

Thabiet Mintin

Old Mutual's replyOfficial

24 Jun 2016, 03:13

Thank you for bringing this to our attention. I will investigate the matter and contact you directly.

Kind regards

Thabiet Mintin

Old Mutual's reply24 Jun 2016, 03:13

Official

Thank you for bringing this to our attention. I will investigate the matter and contact you directly.

Kind regards

Thabiet Mintin

Old Mutual's replyOfficial

29 Jun 2016, 12:53

Hi Setfree,

I refer to the telephone call made. As confirmed, you will visit the branch to see the financial adviser. Thank you for your time and allowing us to clarify matters.

Kind regards

Thabiet Mintin

Old Mutual's reply29 Jun 2016, 12:53

Official

Hi Setfree,

I refer to the telephone call made. As confirmed, you will visit the branch to see the financial adviser. Thank you for your time and allowing us to clarify matters.

Kind regards

Thabiet Mintin