Changing addresses with Old Mutual

Never ever try and change your e-mail and home address with Old Mutual! I tried to do it online with no success, so I phoned their 'helpline' and was told that I had to fill in a 4 page form that they would send to me, which I did. I then received a notification that the matter had been closed due to the fact that I hadn't submitted the required documents. Upon phoning them I was informed that I had to have my signature verified by a commissioner of oaths and they needed a copy of my rates account. After I basically told them to 'get stuffed' I was informed that I could do the changes on their website. Low and behold one can!