TP
Thobani P
1 reviews | Active since Apr 2015
20 May 2026, 09:28
Changes without my consent.
Good day. I'm disappointed with your service, I requested a call back last week to check my funeral policies and no changes was done, Now am getting notifications on my Banking app that Old mutual Debit check changed successfully and I don't understand why. I contacted my bank and they confirmed that the changes was done by Old Mutual on their side. ***
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Old Mutual's replyOfficial
20 May 2026, 09:43Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply20 May 2026, 09:43
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,