changes that are done on customers savings without customer concerns

<p>I took a savings Plan with Old mutual December 2015. Tha aim of this savings was that i manage January school stationery an as i dont get yearly Bonus, Then this savings was going to be usefull for me. I requested that they deduct R1000.00 Monthly from my account. To my suprise i saw in July 2016 that my premiums have gone up by R60.00. This was never communicated to me by old mutual, And they have now change the savings plan into an investment. I recently went to one of their branches and i was told that i need to come back with an affidavit stating what i have just mentioned above. I did and i got calls from old mutual from different people . I expalined everything but i have not received all my contributions from them. I feel that they are doing whatever they want with clients monies without notifying them. This must be stopped as there are lot of people loosing their money due to selfish consultant that work for old mutual. The guy i spoke to when i took the savings said to me that our conversation are recorded, Now i am requesting that they retive them and Listen to them.</p> <p>I am very fustrated with their actions.</p>