cM
caz M

1 reviews | Active since Dec 2010

04 Nov 2015, 10:16

Changed the way i see old mutual

i have only ever had bad experience with old mutual and honestly dreaded having to deal with anything regarding or associated with om.<br> Sandra i thank you for your enthusiastic assistance and fantastic going the extra mile to ensure i was happy and understood exact details surrounding my many queries.<br> <br> thank you so much all client care agents should strive to accomplish this change in perception as i would not have ever recommended or refer anyone to old mutual due to rude staff who are unhelpful or inaccurate.<br> <br> Sandra i hope you spread your skills so others might experience genuine great service as i have <br> Old mutual should be the most proud as you have made my day and my experience the best iv had in a long time<br> <br>

0
Replies (1)
Old Mutual
Old Mutual's reply04 Nov 2015, 10:19
Official
Hello cazpie,

Thank you for telling us about the excellent service you received from Sandra Morris. This is certainly good to hear and this information has been shared with her and her manager. We appreciate the effort taken to share this story with us.

Best wishes
Customer Services