M
Mickaila
1 reviews | Active since Nov 2023
27 Mar 2025, 04:03
Changed my cover wit...
Changed my cover with Old Mutual and have sent multiple requests to them about outstanding payments that I need to be refunded with (they acknowledged this on email) It's been 3 months and am still waiting and all my mails are just being ignored...let's not even speak about their response time on their customer service email.
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Old Mutual's replyOfficial
27 Mar 2025, 07:26Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 Mar 2025, 07:26
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,