KM
Kabelo M
1 reviews | Active since Dec 2024
11 Dec 2024, 14:16
Cashback
I have a policy with old mutual for almost 6 years now till todate I haven't received my cashback amount. Imagine if anything happen to my love's one are they going to pay my claim? 😔😕 not so long ago they were all over social media about the bad service but I had faith that they will change, Am now convinced enough that I will definitely move my policy to another service provider. The service it's extremely POOR.
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Old Mutual's replyOfficial
11 Dec 2024, 14:38Good day Kabelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Dec 2024, 14:38
Official
Good day Kabelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management