sN
sifiso N
1 reviews | Active since Mar 2025
17 Mar 2025, 09:32
***** case taking too long
reported ***** on my old mutual money account at old mutual pinetown on the 22nd/feb 2025. when i make a follow up with the call centre im told it will take 30 days, need money to pay for living expenses and account is suspended with an investigation that is taking too long.
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Old Mutual's replyOfficial
17 Mar 2025, 09:37Good day Sifiso,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply17 Mar 2025, 09:37
Official
Good day Sifiso,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,