BE
Britney E
1 reviews | Active since Apr 2021
10 Feb 2026, 21:50
***** CASE
It has now been 3 months since I have reported and put a stop to my ***** case! Old Mutual Schemes owe me an excessive amount of money (3 years worth!) While the consultant in the store was amazing at assisting me to flag this case, Old Mutuals communication and sincerity to rectify this has been shocking. Not a company I would willingly have dealings with if this is any indication on how they treat their "customers "....
Just get your *****s Department to answer simple emails, update people PLEASE!
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Old Mutual's replyOfficial
11 Feb 2026, 07:07Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Feb 2026, 07:07
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management