ZG
Zusiphe G
1 reviews | Active since Dec 2024
06 Jan 2026, 08:16
***** case
Old Mutual has been deducting money from my persal for 6 months now which I consider it as ***** cos I never took insurance with them I don’t even know the person that they added under that policy. I reported this matter to the 2 branches in Queenstown they said ***** case was opened I am very frustrated cos till date they are still deducting and haven’t refunded me my money. Please I want this stopped and refunded ASAP
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Replies (2)ZG
Zusiphe G's updateReviewer Update
06 Jan 2026, 08:18What’s even worse is that I never had any feedback from them ever since the ***** case was opened yerrr😡
ZG
Zusiphe G's update06 Jan 2026, 08:18
Reviewer Update
What’s even worse is that I never had any feedback from them ever since the ***** case was opened yerrr😡
Old Mutual's replyOfficial
06 Jan 2026, 08:45Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Jan 2026, 08:45
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management