AM
Aphinda M
1 reviews | Active since Nov 2025
04 Nov 2025, 11:54
***** Case
Old mutual!!! I reported a case of ***** in December 2024, they promised to sort it out within 6 months till now my money is not paid fully...in September they stopped deductions of R426 from my persal and paid back R2520 instead of R3834. I've been in and out of office branch , making calls and writing letter of complaint they is no luck...I'm tired of fighting for my balance back...please old mutual I want my money back!
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Old Mutual's replyOfficial
04 Nov 2025, 12:18Good day Aphinda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Nov 2025, 12:18
Official
Good day Aphinda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management