MR
Marinda R

1 reviews | Active since Aug 2018

25 Nov 2019, 15:41

Cap Cover Medical Cancelation

I've cancelled my Cap Cover on the 20-11-19, but still I have to pay until December for this. It's not fair as I've tried claiming bills and each time it was rejected, so they didn't pay a single thing of my outstanding medical bills

0
Replies (2)
Old Mutual
Old Mutual's reply26 Nov 2019, 17:12
Official
Dear Marinda 

Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
 Old Mutual Insure Customer Experience
Old Mutual
Old Mutual's reply27 Nov 2019, 10:20
Official
Dear Marinda Robbetze
I acknowledge receipt of your complaint and thank you for bringing this to our attention.
I will investigate the matter and will contact you to resolve.
Regards, 
Thabiet Mintin
Old Mutual Complaints Management