BG
Bongani G
1 reviews | Active since Aug 2025
03 Aug 2025, 16:24
Can't recommend them to anyone
I have tried to withdraw money from my savings account its been more than a month now but have not received anything, I have sent so many documents they've requested from me its so frustrating to deal with them from waiting 20+ minutes for a call to be picked up to been sent from pillar tto post.
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Old Mutual's replyOfficial
04 Aug 2025, 01:13Good day Bongani,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Aug 2025, 01:13
Official
Good day Bongani,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management