Can't get hold of a person with useful information.

Have tried contacting Old Mutual cell centre by telephone and email. By telephone, you end up just being on hold waiting for someone to pick up. Via email, they read part of what you are requesting, and then send a generic form that does not answer your specific questions. I got some better response from Facebook, but this was to have my query sent to someone that spent a few more seconds reading what I queries, before they rep**** a tad more information. Despite leaving phone numbers, they do not seem to want to contact you once you have bought their product, but if you show any interest in wanting one of their products, then they will manage to contact you every few hours.