CT
Carien T
1 reviews | Active since Nov 2020
22 Feb 2022, 12:55
CANT GET DOCUMENTS, ON THE PHONE FOR HOURS, CUTS ME OFF!
SARS is requesting an audit on my tax returns. I have phoned Old Mutual twice today requesting a statement of my 2020 contributions. None of them which I received. When I tried phoning again it says "the subscriber is unavailable". Im wasting my airtime. I just need the correct document please!!!!!!!!!!
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Old Mutual's replyOfficial
22 Feb 2022, 13:01Dear Carien T
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply22 Feb 2022, 13:01
Official
Dear Carien T
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management