1 reviews | Active since May 2014
Cannot make contact with them at all!
<p>Well, I have been trying to get hold of Old Mutual for the past couple of months now. I lost the details of my broker, which is a fault on my part. I tried phoning in, but no one knows to who I am referring to. Went to their Offices in Bloemfontein, but security demands you have an appointment to see them or even enter the building. I sent numerous emails to ***, without anyone actually contacting me. What am I more to do to get hold of you? Seems like the only way to get hold of you is to block your debit orders and await you to contact me? Please contact me asap as a simple query now turned into me wanting to cancel my services with you. If not contacted, I will block your debit orders and we'll take it from there.</p>
Hi Sakkie,
Thank you for your bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Hi Sakkie,
Thank you for your bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Old Mutual has responded very quickly and was very understandable. It did turn out to be a huge misunderstanding. Thank you Old Mutual for coming back to me.
Old Mutual has responded very quickly and was very understandable. It did turn out to be a huge misunderstanding. Thank you Old Mutual for coming back to me.
Hi Sakkie,
I refer to the telephone call made. As confirmed, your matter has been resolved and attended to. Thank you for your time and allowing us to respond on matters.
Kind regards
Thabiet Mintin
Complaints Management
Hi Sakkie,
I refer to the telephone call made. As confirmed, your matter has been resolved and attended to. Thank you for your time and allowing us to respond on matters.
Kind regards
Thabiet Mintin
Complaints Management