BP
Bjern P
1 reviews | Active since Feb 2017
04 Sept 2019, 13:22
Cannot contact anyone!
Cannot contact anyone on their phone lines! Tried all the numbers. Even sales call backs don't work, no one calls. I did get through to a main switch board but I was "transferred" but the call died. I'd hate to be an actual customer with Old Mutual if this is the after experience. You dont seem to have any good reviews.
I'm trying to resolve a possible case of identity *****. I keep receiving sms policy messages for a policy I don't have. For eg:
Welcome to Old Mutual MISS NCANYWA. Click https://svs.ms/c683HwYj to read your policy info at no data cost to you on some networks. Call *** for queries.
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Replies (2)
Old Mutual's replyOfficial
04 Sept 2019, 13:44Dear Bjern P
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind RegardsOld Mutual Insure Customer Experience
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind RegardsOld Mutual Insure Customer Experience
Old Mutual's reply04 Sept 2019, 13:44
Official
Dear Bjern P
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind RegardsOld Mutual Insure Customer Experience
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind RegardsOld Mutual Insure Customer Experience
BP
Bjern P's updateReviewer Update
04 Sept 2019, 13:53Have done so tx.
BP
Bjern P's update04 Sept 2019, 13:53
Reviewer Update
Have done so tx.