DM
Dr M
1 reviews | Active since Apr 2017
06 Aug 2020, 11:06
Cannot access OMPGSCHEME
I opened an account with Old Mutual Group Scheme a while back. I have been struggling to get hold of them to cancel my policy. They neither answer the telephone nor respond to emails. I even tried to register on "www.myportfolio.co.za" for self-service and no success either. Old Mutual says they are not working together. Is OMPGSCHEME a **** or a real business? I want out please!!!
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
06 Aug 2020, 11:54Dear Dr Sam Mahlaba
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints management
Best regards,
Old Mutual's reply06 Aug 2020, 11:54
Official
Dear Dr Sam Mahlaba
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints management
Best regards,
DM
Dr M's updateReviewer Update
25 Aug 2020, 11:18Good day. I am delighted to announce that I was helped and my claims were successfully processed. Thanks a lot.
DM
Dr M's update25 Aug 2020, 11:18
Reviewer Update
Good day. I am delighted to announce that I was helped and my claims were successfully processed. Thanks a lot.