AT
Alude T
1 reviews | Active since Feb 2026
09 Jun 2026, 14:32
Cancelling of unknown policies
Old Mutual is appearing twice on my payslip, deducting R136 and it’s annoying because I don’t have policy there. I think this is the 6th time cancelling… It’s exhausting honestly.
Helpful (0)
Replies (8)0
Replies (8)
Old Mutual's replyOfficial
09 Jun 2026, 16:14Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Jun 2026, 16:14
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
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Alude T's updateReviewer Update
09 Jun 2026, 16:17Please do… It’s been happening for a while.
AT
Alude T's update09 Jun 2026, 16:17
Reviewer Update
Please do… It’s been happening for a while.
Old Mutual's replyOfficial
09 Jun 2026, 16:20Thank you. Our team will be in touch to assist you.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Jun 2026, 16:20
Official
Thank you. Our team will be in touch to assist you.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
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Alude T's updateReviewer Update
09 Jun 2026, 16:37Okay
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Alude T's update09 Jun 2026, 16:37
Reviewer Update
Okay
Old Mutual's replyOfficial
09 Jun 2026, 16:44Thank you for engaging with us.
Old Mutual's reply09 Jun 2026, 16:44
Official
Thank you for engaging with us.
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Alude T's updateReviewer Update
09 Jun 2026, 16:47I’ll be waiting for an assistant.
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Alude T's update09 Jun 2026, 16:47
Reviewer Update
I’ll be waiting for an assistant.
Old Mutual's replyOfficial
09 Jun 2026, 17:05Our team will reach out to you.
Old Mutual's reply09 Jun 2026, 17:05
Official
Our team will reach out to you.
AT
Alude T's updateReviewer Update
09 Jun 2026, 17:06👍🏿
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Alude T's update09 Jun 2026, 17:06
Reviewer Update
👍🏿