NJ
Nonhlanhla J
1 reviews | Active since Oct 2019
05 Feb 2026, 19:19
Cancelled my investment in time, I was informed that the debit order won't go through for January 2026, but it and went to their centre at Clearwater and I was requested to do a refund application, I did and yet still I haven't any confirmation or feedbac
Cancelled my investment in time, I was informed that the debit order won't go through for January 2026, but it and went to their centre at Clearwater and I was requested to do a refund application, I did and yet still I haven't any confirmation or feedback about me application. I will never go back to Old Mutual this is so unfair.
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Old Mutual's replyOfficial
05 Feb 2026, 19:39Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Feb 2026, 19:39
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management