MN
Mayenziwe N
1 reviews | Active since Mar 2014
17 Sept 2015, 18:45
Cancellation of the policies
I have been a good policy holder but when it comes to cancelling my policy the problems I am facing Reference CE723150 I have been submitting my tax number but still I am receiving emails and smses saying if I dont submit the tax number case will be closed. My tax number is: ***. <br> <br> Second Reference CE823038 I have been up and down the branch because the head office wants a form that no one at the branch knows about. <br> <br> Can these problems be sorted out please.
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Old Mutual's replyOfficial
17 Sept 2015, 20:59Hello mayenzy,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply17 Sept 2015, 20:59
Official
Hello mayenzy,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management