**** cancellation letter and failure to pay as per payment schedule.

I made a disinvestment on my old mutual policy and I was given a payment schedule where in I was paid the first amount of R2100 and the other amount was supposed to be paid to my account on 3rd of February 2025 but the day is almost finished without any payment whatsoever.i am expecting an amount of R1050 .please resolve my issue and cancel the policy with immediate effect because I did not want the policy to continue this far to my knowledge the policy is cancelled because I was sent a **** cancellation letter by one of your consultant (Mrs peters) months ago.my policy was opened by Mrs peters please look into this matter asap and get back to me.my name is Mr TJ Phetlhe I D no. *** cell no. ***.I have a lot of products with old mutual but I am starting to doudt them maybe is time I take my business elsewhere.