BR
Bukiswa R

1 reviews | Active since Jan 2024

08 Apr 2025, 13:52

Cancellation

I have been sending emails requesting a cancellation on my policy but no help.

Called their customer care line then you hold forever.

0
Replies (2)
Old Mutual
Old Mutual's reply08 Apr 2025, 14:58
Official
Good day Bukiswa,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply11 Apr 2025, 20:19
Official
Good day, Bukiswa.

We can confirm that our team has contacted you and attended to the relevant request. Please accept our sincere apologies for any inconvenience caused.

Regards,
Old Mutual Complaints Management