Cancellation and payout of Fund

<p>Good Morning,</p> <p> </p> <p>I have disinvested from a Old Mutual Greenlight policy(A ********** 7) on 20 July 2016. I was asked by Craig Van Wyk(Financial Advisor) to fill in a cancellation form. I did do so. Thereafter I asked when I would receive the funds from the savings. He said first I need to fill in another form , a disinvestment form as well for the payout. I did so. I was told it could take up to 2 weeks. He also stated that this will impact his commission by me cancelling the policy. It has been almost 2 months to present. He stopped answered my emails and started turning down my calls for the past few weeks.</p> <p> </p> <p>This is bad service from old Mutual.</p> <p> </p> <p>The details of the financial advisor per email signature:</p> <p>CRAIG VAN WYK | Personal Financial Advisor</p> <p> OM Direct Financial advise</p> <p>Old Mutual Life Assurance Company (SA) Limited</p> <p>Licensed Financial Services Provider</p> <p> +27 (0)21 ********** (telephone) +27 (0)21 ********** (fax)</p> <p>+27 (0)73 ********** (cell)</p> ********** (email) </p>