MM
Maropeng M
1 reviews | Active since Jul 2021
01 Feb 2025, 09:49
Canceled RA still deducted
Canceled my RA on the 17th of December 2024 and they deducted my premium on the 15th of January 2025 which I requested to be reversed I was told it will take 5 working days. Haven't received my cash as yet. Can old mutual please stick to their promises.
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Old Mutual's replyOfficial
01 Feb 2025, 10:10Good day Maropeng,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Feb 2025, 10:10
Official
Good day Maropeng,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management