CANCEL MY CONTRACT (INVESTMENT & SAVINGS)

Im writing this with total disgust. I took out an investment as well as a savings however I realised that the same things I took out is being offered by my company. I sent through a cancellation letter on the 08/06/2023 with all the documents requests to my surprise, they were not cancelled and I was debited yet again last week.

Can this matter be resolved as soon as possible as I have been calling but no no success - seems like nobody can assist me as Im taken from pillar to post.

I was advised that my contract is with OLD MUTUAL MAX, they provided me with their number, got in touch with a lady by the name of Wendy and she kept me on hold for about 30mins

Can someone call me as soon as possible, cancel the contract