SX
Sindisiwe X
1 reviews | Active since May 2021
05 May 2025, 13:41
Cancel
I asked to have my funeral policy cancelled in March, I sent an email, you received it.Now for some reason you have decided to double debit my account, how does it from cancelling to double debit, I want this forsaken policy cancelled and a refund on the debit you took
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Old Mutual's replyOfficial
05 May 2025, 13:48Good day Sindisiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 May 2025, 13:48
Official
Good day Sindisiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management