NM
Nomathamsanqa M
1 reviews | Active since Feb 2025
03 Feb 2025, 09:26
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Old Mutual has been deducting money from my persal without my permission. I do not have a policy with Old Mutual, but they keep taking money from me. They did this last year in April and I went to report the matter at the branch , that case was resolved and I got my money back in August 2024. They started taking money again from October 2024. I want my money back.
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Old Mutual's replyOfficial
03 Feb 2025, 09:44Good day Nomathamsanqa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Feb 2025, 09:44
Official
Good day Nomathamsanqa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management