HR
Hulisani R

1 reviews | Active since Sept 2020

23 Nov 2024, 21:09

***** by old mutual

Hi old mutual is been deducting money on my account for policy that I didn't open, and It is for the second time I've complained and they sent me forms for me to complete and they haven't stopped deducting, and what they are doing is ***** it is not acceptable, i don't want anything to do with them again.

I need assistance with this matter.

0
Replies (2)
Old Mutual
Old Mutual's reply23 Nov 2024, 21:10
Official
Hello, we sincerely apologise for the frustration and disappointment you've experienced with your policies.We would like to investigate this matter further. We are prioritising resolving this for you.
HR
Hulisani R's update23 Nov 2024, 21:15
Reviewer Update
Old mutual can resolve this by cancelation of all my policies and refund my money.