BH
Bibi H
1 reviews | Active since Jan 2017
02 Nov 2023, 12:18
****** by old mutual
Really not happy with old mutual,I went to cancel my kids educational plan ,I was given print out forms stating I will get R1057.32 for each child but only to be ****** to get R792.98...the main reason I went to cancel alot of people whr complaint about old mutual then I decided to cancel, now I see that all that was said was true ...the branch at wonderpark is useless...I was helped by dudu she was nice and kind on the day but when I called for a follow up she was very rude ...not happy at all ...all I want is my money ,don't care how little it is R264.34 for each .....
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
02 Nov 2023, 12:21Good day Bibi
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Nov 2023, 12:21
Official
Good day Bibi
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
Best regards,
