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claudia N
1 reviews | Active since Jan 2020
08 Apr 2020, 18:28
Bunch of Rogues Old Mutual
This is a pathetic company I regret investing money with them. I have been retrenched due to my current financial situation my policies lapsed. I had life cover and a RA. I'm now trying to claim my money back which the refuse to give me all the nesssary documents was submitted. I was told I would receive my funds next week now they going back on their word saying they can't!
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Replies (2)
Old Mutual's replyOfficial
09 Apr 2020, 08:43 Dear Claudia
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
Old Mutual's reply09 Apr 2020, 08:43
Official
Dear Claudia
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
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claudia N's updateReviewer Update
09 Apr 2020, 09:17Brent this has been going on since the beginning off March.I was contacted so many times no one is doing nothing. I was given false hope and I do have proof stating I will be paid out early next week. Now your company is going back on there word. Do you realize I have bills to pay I don't even have money for food. But your company feels its ok to not give me back my money. Giving me BS stories. I'm sure if your company wanted to really help they could have due to the nature of the situation.
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claudia N's update09 Apr 2020, 09:17
Reviewer Update
Brent this has been going on since the beginning off March.I was contacted so many times no one is doing nothing. I was given false hope and I do have proof stating I will be paid out early next week. Now your company is going back on there word. Do you realize I have bills to pay I don't even have money for food. But your company feels its ok to not give me back my money. Giving me BS stories. I'm sure if your company wanted to really help they could have due to the nature of the situation.