NB
Nolusindiso B

1 reviews | Active since Nov 2016

27 Jun 2018, 10:13

BUNCH OF ******-NO COMMUNICATION WITH EACH OTHER

Daleen Daniels from your head office called me now(9;49am) to say my policy is behind and that one of the polices will lapse 17/07/2018.Now this is the 3rd damn time I'm experiencing such with this company!!!Bunch of ****** because I spoke to Ruby Chetty and she said my policy is up to date,a month or two ago.What exactly does this company want from me????Is this how you treat all your clients?I demand an urgent update from this Daleen Daniels and written in black and white,I'm soooooooo fedup with all of this!!

0
Replies (1)
Old Mutual
Old Mutual's reply27 Jun 2018, 12:35
Official

Dear Nolusindiso

I acknowledge receipt of your complaint and apologise for the poor service you have experienced. This matter is being investigated and we will be in contact with you.

Regards

Belinda Hunt

Complaints Management