1 reviews | Active since Jan 2011
bullwhip service from consultant
Tshepiso from old mutual in tembisa must be taught how to speak to customers, I came to the branch lastweek Tuesday to do revesal because I was double debited she was not eager to assist she kept saying am not in a good mood today,she promised that my money will be in my account by Tuesday which was yesterday but dololo. Today I came to the branch and she's telling me where do I think she'll get the money and that she's not old mutual what an attitude she gave me she is representing old mutual in a bad way and the branch manager was no where to be found I want my money today
Dear Tiyiselani
Old Mutual recognises that our customers are central to everything we do and appreciate feedback to allow us to continuously improve our service to you.
Old Mutual was not a company responding to HelloPeter complaints at the time your complaint was logged and therefore unable to respond.
We are happy to announce that we now are able to respond to HelloPeter complaints and would like to resolve outstanding issues.
If you have unresolved complaints and still require assistance please email us at *** with reference “HelloPeter” in the subject line.
Thank you for giving us the opportunity to resolving your complaint.
Yours sincerely
Brent Sellidon
Complaints Assessor
Complaints Management
Dear Tiyiselani
Old Mutual recognises that our customers are central to everything we do and appreciate feedback to allow us to continuously improve our service to you.
Old Mutual was not a company responding to HelloPeter complaints at the time your complaint was logged and therefore unable to respond.
We are happy to announce that we now are able to respond to HelloPeter complaints and would like to resolve outstanding issues.
If you have unresolved complaints and still require assistance please email us at *** with reference “HelloPeter” in the subject line.
Thank you for giving us the opportunity to resolving your complaint.
Yours sincerely
Brent Sellidon
Complaints Assessor
Complaints Management