ML
Masego L
1 reviews | Active since Nov 2019
04 Nov 2019, 12:24
Bring back my money or re-instate my mother's life cover
I had a life cover for my mother with Old Mutual and cancelled it without notifying me when I wentry to them and asked for reasons they told me dat I had exceeded the 15% that is allowed on my payslip and I asked why was I not told cos I hv had the life cover for years they said they dd sent me a letter which theyou didn't cos if they dd I would have done something about than to let my money just go like that. Old Musual is a very big and trusted company so I need them to re-instate my policy or give me back all my premiums.
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Replies (1)Old Mutual's replyOfficial
04 Nov 2019, 14:52Dear Masego
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind Regards
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind Regards
Old Mutual Insure Customer Experience
Old Mutual's reply04 Nov 2019, 14:52
Official
Dear Masego
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind Regards
Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
Kind Regards
Old Mutual Insure Customer Experience
