Breach of Contract - after agreement signed

I have a current loan with them and app**** for a second loan. I took my 3mnth bank statements and payslip as requested. I signed a loan agreement for R23 000 of which R18 600 was going to be paid to me and the R4400 balance i owed on the old loan was going to be deducted. I later received a message from the consultant advising me that i need to pay up my Atlas loan and send through proof of payment in order for the loan to be paid out to me. Today i was advised that even if i settle the balance at Atlas they are unable to stick to the agreement of the loan as i have an dispute on my bankstatement from Atlas for the month of May. Surely this should have been picked up and taken into consideration before the offer was made to me. As a consumer i provided the information they requested in order for to make an informed decision. It is against the law to make someone sign for a loan, and then afterwards withdraw the app via a message. I explained that i will provide proof that i settled Atlas once the funds is paid to me by them.I am extremely disappointed at the way business was handled and will be seeking advise from the NCR as i was misled and not treated fairly by being misled.