GP
Gracia P

1 reviews | Active since Jan 2022

20 Jul 2023, 17:08

Branch manager is an absolute ⭐

The branch manager at old mutual Kenilworth centre branch is a star to be kissed, such a wonderful lady. I went there to enquire about my bidvest account, which we all know bidvest bank closed all branches so I was at a lost about where to get help, but since Old mutual is underwritten by bidvest I decided to go there. The manager went out of her way to help me, googled the bidvest bank helpline even got on got on the phone with them for me. I sat there looking at her amazed, she spoke to me and we laughed for about 10 minutes while she helped me and by the time she was done, I had all that I needed emailed to me. A big big Thank you Ma'am 🙏❤️

0
Replies (1)
Old Mutual
Old Mutual's reply20 Jul 2023, 17:10
Official
Good day  Gracia 

We received your review. I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment. Thank you for taking the time to provide feedback. 

Regards 

Coleen Aanhuizen 
Old Mutual Complaints Management

Best regards,