1 reviews | Active since Jul 2012
Bottom of the Barrel Service
Is there anyone that wants to retain me as a customer.
Unable to get through to the Consultant / financial Advisor or the Branch manager , they have no idea of Customer Service / customer care , My plea and cries for help are falling onto deaf ears , been struggling since August to get my Affairs in Order , i have been more than patient. its now 5 months and still being double billed, been back and forth to the branch for two months.
I Have threaten to air my poor customer experience publicly on Social Media platforms , however the sentiment i have received is that they are not interested in my business and i can take it elsewhere.
I have requested to speak to someone senior and still waiting , its been more than a month, i do not wish to deal with agents or with the Financial advisor or the Branch Manager .
My Momentum RA still hasn't been Section 14 to my new Old Mutual RA account My Old Mutual RA account still hasn't been section 14 to my new OM RA account i was told this will take up to 5 months , it is now 5 months ?
please help Customer Care or Head Office - unhappy and disgruntled customer
We do apologize for the service your have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
We do apologize for the service your have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
