TP
Tharusha P

1 reviews | Active since Apr 2013

13 Aug 2016, 10:36

Bombarded by automated sales calls

<p>PLEASE REMOVE ME FROM YOUR DIRECT MARKETING LIST. I RECEIVED SEVERAL CALLS ON A SATURDAY AND THIS IS UNACCEPTABLE. I AM NOT INTERESTED IN YOUR PRODUCTS!</p>

0
Replies (3)
Old Mutual
Old Mutual's reply13 Aug 2016, 14:08
Official

We are sorry to hear about the service you have experienced. We will investigate the matter and contactyou directly.

Kind regards

Kareemah Sulayman

Old Mutual
Old Mutual's reply16 Aug 2016, 09:53
Official

Good day Ms Pillay

I have called to get more detail in terms of the calls you received. We have checked our database and do not find your number in it and therefore we should not have called you. It could however be an in dependant/third party company/brokerage that is trying to sell an Old Mutual product to you and therefore they could have your details on a database that is not with Old Mutual (internally).

Can you please confirm the number that the person called from and also if he or she managed to identify himself/herself? The more detail I get the quicker I can ensure that your details are removed from any database that Old Mutual has access to.

Please feel free to call me on (021) ********** .

Kind regards,

Brent Sellidon

TP
Tharusha P's update16 Aug 2016, 19:53
Reviewer Update

Hi Brent,

My number is ********** , thats the number that they contacted me on.

The number that came up on the several calls was ********** , once I answered the call, a pre-recorded message about Old Mutual products came on.

The number called me several times on a Saturday until I finally picked up! This is a huge invasion of my privacy.

I am not an Old Mutual client nor do I wish to be therefore I can't understand why I'm receiving these calls.

Please fix this asap.

Tharusha