ZA
Ziyaat A
1 reviews | Active since May 2024
30 Dec 2025, 20:35
Blocked account
My old mutual bank account got blocked on the 29th of December im not sure for which reason I called they said they'll will send me a email regarding why the block has been placed on my account as of yet I still received no communication from them what so ever an i really need the money in my account please assist me
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
31 Dec 2025, 01:21Good day Ziyaat A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply31 Dec 2025, 01:21
Official
Good day Ziyaat A,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
ZA
Ziyaat A's updateReviewer Update
13 Jan 2026, 19:21When I've been waiting very long now?
ZA
Ziyaat A's update13 Jan 2026, 19:21
Reviewer Update
When I've been waiting very long now?
Old Mutual's replyOfficial
14 Jan 2026, 09:59Hi Ziyaat
Please note that our team will provide you with feedback via email.
Regards,
Old Mutual Complaints Management
Please note that our team will provide you with feedback via email.
Regards,
Old Mutual Complaints Management
Old Mutual's reply14 Jan 2026, 09:59
Official
Hi Ziyaat
Please note that our team will provide you with feedback via email.
Regards,
Old Mutual Complaints Management
Please note that our team will provide you with feedback via email.
Regards,
Old Mutual Complaints Management