IN
IVI N

1 reviews | Active since Jul 2012

03 Sept 2019, 23:07

Bitter client who has been faithful to a company that cheated her

my relationship with old mutual started in 2003 when I got my first pay check @19 yrs and deposited a 1000 for investment later In 2006 they came at work n made me join the green light cover for me and my husband, also was informed by sales consultant dat shud we get hurt then there was a portion to be pain 2007 hubby got injured knowing the comfort n promises of this company I went with great confidence only to find out it was a lie, a sales consultant simply need a client for commission, still I continued trusting old mutual to my shock, I found out that all this time paying for my virgin active gym I wud have saved for many years getting a cash back as always old mutual doesn't keep their clients informed, now I got bitter n left their services years back old mutual! it wud be unfair to keep quite while I felt this injustice, now u have great offers n cash back but I benefited nothing n lost out bcos u dont about ur clients, I dare u to pay back the money yours truly bitter client

0
Replies (2)
Old Mutual
Old Mutual's reply04 Sept 2019, 08:32
Official
Dear Ivi

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

 Regards

Thabiet Mintin

Old Mutual Complaints Management

IN
IVI N's update12 Oct 2019, 14:24
Reviewer Update
3 Sept ????12 Oct still waiting for communication from old mutual