BM
Bridgette M
1 reviews | Active since Aug 2025
12 Aug 2025, 10:14
Biggest ******
My life cover had lapsed and I was not aware of it as it is a stop order from my salary but for 2 years the my department has been paying the old premiums to Old Mutual, now the refuse to refund me my 2 years of premiums
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Old Mutual's replyOfficial
12 Aug 2025, 11:54Good Day Bridgette M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Aug 2025, 11:54
Official
Good Day Bridgette M, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management