JH
Jodie H
1 reviews | Active since May 2021
31 May 2023, 14:01
Big ups to Vernon Dekoker for sorting out my issue
Big ups to Vernon Dekoker for sorting out my issue. I received a **** SMS and selected the ***** alert option on my old mutual banking app. Within no time I got A vall from Vernon who assisted in helping me with cancelling my card and educating me on what to look out for if this were to ever happen again. Thank you Vernon Dekoker!!! You deserve a BELLS!!!
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Replies (1)
Old Mutual's replyOfficial
31 May 2023, 14:05Good day Jodie
We received your review on the 31 May 2023
I am pleased to hear you are satisfied with our services and we are glad to hear that Vernon De Koker assisted you.
I will definitely inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review on the 31 May 2023
I am pleased to hear you are satisfied with our services and we are glad to hear that Vernon De Koker assisted you.
I will definitely inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply31 May 2023, 14:05
Official
Good day Jodie
We received your review on the 31 May 2023
I am pleased to hear you are satisfied with our services and we are glad to hear that Vernon De Koker assisted you.
I will definitely inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review on the 31 May 2023
I am pleased to hear you are satisfied with our services and we are glad to hear that Vernon De Koker assisted you.
I will definitely inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback.
Regards
Shannon Wentzel
Old Mutual Complaints Management