SZ
Sanelisiwe Z

1 reviews | Active since Sept 2018

03 Feb 2023, 18:45

Big shot with ************** and *******ion

I am so disappointed at big company like you guys who still promote ************** and *******ion at the same time. In October 2022 was short-listed for a customer service position. An online interview was conducted with the recruiter every thing well. I had to wait for the the company's Operation Manager with regards to my application eventually l got some feedback via the recruiter where by they needed more details and documentations to verify my disability as the position was strictly for disabled candidates which l did provide l kept following with the recruiter who assured me that l was the best candidate for the position here l had to be patient with Operations Management was still dealing with a lengthy in process with regards to my placement. 2 days ago l got an email from the recruiter that l was disqualified as a candidate because the Operations manager felt like l was not going to cope with their hush office environment. My complaint is how did he/she make this observation after no meeting me in person and on what context because if it because of disability context the position wanted a disabled person which l am but not a veggitable very much capable of doing a customer service job with my expertise and qualifications. Meaning you guys wanted a disabled person or not so much. If you guys said l do not qualify for the position because of my lack of experience and qualifications maybe your observations would have been valid but don't make assumptions based on your ************** opinions without seeing or knowing me personally. Furthermore why did you take all my documents and make me wait for 4 months only to receive a baseless excuse for not being considered l wonder who did you sell my position to and posed as disabled just to get Bee points.

0
Replies (1)
Old Mutual
Old Mutual's reply03 Feb 2023, 18:47
Official
Dear  Sanelisiwe

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management