Bidvest ATM

Hellopeter

On the 5th of June 2020 I went to withdraw a cash from Old Mutual ATM at Sam Ntuli mall but I could not get my cash , the withdrawal slip came back written 'DISPENDENT' then I went to another ATM with different bank yet I could not get my money then I misplaced the slip so on the 8th it was on Monday I went back to Old Mutual at Sam Ntuli mall to report that I misplaced the slip and that I could not get my cash so the answer that I got from the manager was "someone withdrew an extra cash and took it inside to them" then she wanted the prove to show that the cash was Dispandant they can not help me without the prove then she told me to get a statement from SASSA but I could not get it so they sent me to a Post Office they also could not help me then I went back to Old Mutual again then the manager wrote an email to Fedelity then gave me a reference number and promised to call but they did not. I found slip and took it to Old Mutual at Sam Ntuli on the 9th then the lady by the name Nhlanhla said their scanner had a problem I should go home and promised that I'll receive my cash within 10 working days but today it is a 10th day sill didn't get the money. My kids are starving and cold with no winter clothes like other kids. Please help me get my cash so that i can be able to buy my kids food and winter clother.

Thank you